Job Description Summary
The Service Site Manager is accountable for the safe, efficient, and cost-effective operation and maintenance of the Uungula Wind Farm in NSW. This leadership role manages a team of wind technicians and technical contractors, ensuring strict adherence to health, safety, environmental, and quality standards. The manager is responsible for optimizing turbine performance and availability while serving as the key point of contact between corporate operations, the customer, contractors, and local stakeholders.The role is to be based locally at the Uungula Wind Farm, 14km east of Wellington, NSW. The 69-turbine wind farm will generate enough electricity to power more than 220,000 homes and prevent more than 560,000 tonnes of carbon emissions being released into the atmosphere annually.
Job Description
Essential Responsibilities:
- Oversee daily wind farm operations, including planned and unplanned maintenance, troubleshooting and inspections
- Monitor turbine performance metrics and work to maximize uptime and energy production
- Coordinate with the remote operations center and ensure timely response to alarms and turbine faults
- Supervise, schedule, and support a team of wind technicians and support personnel
- Foster a culture of safety, accountability, and continuous improvement
- Provide training, coaching, and performance evaluations
- Ensure full compliance with company and regulatory HSE (Health, Safety, and Environmental) standards
- Conduct safety meetings, audits, and incident investigations
- Enforce safety protocols for all site personnel and contractors
- Serve as the primary site contact for landowners, customers, vendors, and local authorities
- Coordinate with engineering, asset management, and project teams for upgrades, retrofits, or special projects
- Manage site budgets, procurement, and inventory of parts and tools
- Maintain accurate records and deliver regular reports on site performance, maintenance, and safety
Qualifications, Requirements & Experience:
- Bachelor’s degree from an accredited university or college; or high school diploma/GED with at least 4 years of relevant service experience
- Minimum of 3 additional years of experience in Customer Service Management
- Minimum of 3 years’ experience in customer service or site management
- A background in management of Mechanical or Electrical projects
- Experience in overall wind farm operations and maintenance is preferred
- Strong business and financial acumen, including profit and loss management and reporting
Desired Characteristics
- Strong safety-first mindset with a commitment to HSE standards
- Effective communicator with strong oral and written communication skills
- Ability to coordinate several projects simultaneously
- Proven leadership and team management abilities
- Ability to influence stakeholders and drive performance across teams
- Strong analytical, organizational, and problem-solving skills